Here are some of the questions we are often asked about our pre-paid funeral plans.
Who is eligible?
UK residents aged 18 or over can take out a plan. For instalment plans payable over 2 years or more, the final instalment must be paid by your 85th birthday. There are no medical or health questions to answer.
Can the plan include special wishes?
You can add special wishes and requests such as song choices, readings, information for a eulogy and so on. There is no charge to add these details. There may be more to pay if you require additional features, services or upgrades. You can also appoint a nominated representative, who we will keep informed about your plan according to your instructions.
What if the cost of funerals increases?
With our all-inclusive plan, once you’ve paid the full plan price you won’t have to make any additional payments for the services listed in your plan paperwork as long as your requirements don’t change.
What happens if I move to a different part of the country?
Speak to us first, we carry out funerals far and wide and may still be able to serve you.
If you move, you should be able to transfer your plan to a funeral director near your new home. However, there may be additional costs depending on local prices and not all funeral directors guarantee third party costs. Please refer to the Terms and Conditions for details or speak to us for more information.
How are my funds held?
Our funeral pre-payment plans are provided by Ecclesiastical Planning Services which is part of the Benefact Group. Funds cannot be used for anything else for your peace of mind. The funeral plan funds are held in whole of life assurance policies and ring-fenced for your funeral.
Can I buy a funeral plan for someone else?
Yes, we find that many of our customers choose to do this.
Can I change my funeral plan arrangements?
Yes, you can make changes to your plan after you have taken it out and once it is fully-paid. Just let us know what you wish to change. There may be an additional cost if you add new features and services to your plan.
This is not a problem as long as the plan is fully-paid. Customers occasionally have second thoughts about the type of funeral they want and it is reassuring to know that you can change your mind if you want to. We will guide you on the options available and make changes to your plan if necessary – this may affect the plan price depending on what you require. Our aim is to ensure that your plan remains right for you.
Does the plan cover the entire cost of the funeral?
The plan covers your funeral costs listed in the plan details as long as your requirements don’t change and we carry out your funeral.
Please refer to the Terms and Conditions for more information.
Can I cancel my plan?
Yes, you can cancel your plan at any time. If you choose to cancel the plan within the cancellation period, you’ll receive a full refund. If you cancel the plan after the cancellation period, you’ll receive a refund of the original amount paid, excluding the administration fee, and any payments to insure an instalment plan.
Can I pay for my plan by instalments?
Yes, you are able to pay over a range of periods. There is an additional cost for paying by instalments over two or more years. Eligibility criteria applies.
What happens if I die abroad
The plan does not cover the cost of a funeral abroad, or the cost of repatriating the deceased. It is therefore important that your travel insurance policy covers this.
Terms and Conditions apply to funeral plans – please ask us if you have any questions.
We are an Appointed Representative of Ecclesiastical Planning Services Limited Reg. No. 2644860, registered in England at Benefact House, 2000 Pioneer Avenue, Gloucester Business Park, Brockworth, Gloucester, GL3 4AW, UK, which is authorised and regulated by the Financial Conduct Authority. Firm Reference Number 258152. The Financial Conduct Authority regulates pre-paid funeral plans only.
Just call us on (0151) 424 5432 and we’ll discuss all the Funeral Plan options with you. Ask for a free colour brochure and we’ll be happy to post one to you – or click here to enquire online about our funeral plans.